Terms of Service

1. Acceptance of Terms

By accessing or using Journey Engine, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.

2. Use License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use the platform for your personal or business purposes
• Create and share journeys with participants
• Use our templates and features as intended

This license does not include the right to:

• Resell or commercially exploit the service
• Reverse engineer or attempt to extract source code
• Remove any copyright or proprietary notations

3. User Accounts

When you create an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Content Ownership

Your Content: You retain all rights to the journeys, puzzles, and content you create. By using our service, you grant us a license to host, store, and display your content as necessary to provide the service.

Our Content: The platform, including its design, features, and underlying technology, is owned by Journey Engine and protected by copyright and other intellectual property laws.

5. Acceptable Use

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Upload harmful, offensive, or inappropriate content
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the service
• Use automated systems to access the service without permission

6. Subscription and Payments

Free Tier: Limited to 1 experience and basic features.

Pro Tier: $29/month, billed monthly. Includes unlimited experiences and premium features.

Trial: New users receive a 7-day free trial of Pro features. You will not be charged during the trial period.

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period.

7. Refunds

We offer refunds on a case-by-case basis. Please contact [email protected] within 7 days of your charge to request a refund.

8. Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent activity. Upon termination, your right to use the service will immediately cease.

9. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

Journey Engine shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.

11. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes by email or through the platform. Continued use of the service after changes constitutes acceptance of the new terms.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: [email protected]